A Purchased Program Was Written for Somebody Else's Gym
Plenty of gyms run a programming subscription, and the programming is good. But it wasn't written for the shoulder that's been cranky for two weeks, or the Tuesday/Thursday members who never see the days in between, or the 6am parents who are not the same population as Thursday noon.
Some days read like they were written for the best athlete in the country. The stated goal is three rounds. Three rounds is 105 deadlifts, and nobody wrote that number on the whiteboard. Another day expects a hundred pull-ups from a room that hasn't done volume pull-ups in weeks. That is not a hard day. That is a spike.
Program for the best, scale for the rest works when a few people need a lighter version. When nobody in the room can or should do it as written, that is not scaling. That is rewriting every movement for every member, and you find out on the day. Your members want to feel successful, and a day nobody can do as written takes that from the whole room.